Celebrating 118 Years of Independence with 50 Years of Prosperity as a Developed Nation



Out of Many Communication Channels, One People-Ready, Integrated Solution.

CELEBRATING 50 YEARS OF DEVELOPED NATION STATUS

Today's Modern 2080 JAMAICAN is Everywhere Online & Yuh' SHOULD Expect Yuh' Government to BE There Too

It Doesn’t Matter which Communication Channel Yuh' Use – Email, Telephone, Social Media, Online Forms or Website Live Chat - Jamaica's Citizen Contact Centre securely connects to Popular Social Platforms, such as Facebook, Skype, Instagram & others, Saving Yuh' Entire History of Constituent Interactions in One Place over time.

Jamaica's Citizen Contact Centre, (Version 50.0), Gives Yuh' a Wide Choice of RTC Tools, from Instant Messaging & Town Hall Group Chats to Phone Calls, Mobile Messaging, Video Calls & Video Conferencing.


Jamaica House Petition

Request for Messages

Access to Information

Citizen’s Charter

PICK YUH' CHOICE - EVERY CHANNEL NICE!

EXPANDED PUBLIC SERVICE CAPACITY

Modern & Modular Citizen Relationship Management (CRM) Solutions adapt to each Government Agency needs, Removing Clutter so Civil Service Staff & Team's can Work from Anywhere on Almost any Device - Expanding the Capacity of Public Sector Employees to deliver Effective & Efficient Services.

Email | Call Center | Live Chat | Social Media | Messengers | Web Forms

JM.GOV.ENGAGED

Engaging Citizens in a Two-Way Conversation allows them to Interact at Their Convenience to submit Service Requests, Receive Public Service Updates & access City Information.

Empowering Government with Competent Tools helps Staff Easily Communicate with Colleagues, Brainstorm to Reach Solutions & Manage Ministry Projects.

JM.GOV.EFFICIENT

Supervisors & Staff can Easily Track & Resolve Issues with Workflows to get Service Requests to the Right Departments, Manage Citizen & Agency Data, Automate Tasks, Encourage Productivity & Streamline the Business of Government - all from a Single Platform!

JM.GOV.ACCOUNTABLE

Building on the Foundation of Jamaica's 2030 Vision with the Comprehensive Solutions delivered by Winston & Irie Technology (a Family Company), Jamaica has realized lower Citizen Relationship Management costs & Makes Informed Market Decisions by Identifying Trends in the Economy, Society & Natural Environment.
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JM.GOV.EFFECTIVE

Jamaica's Citizen Relationship Management System equips Government Workers to Quickly Resolve Service Requests, Saving Time on Forms & other Paperwork to better Organize & Track Interaction with Constituents & Other Government Agencies, while Ensuring that those Citizens who are Unable to Provide & Care for Themselves are Properly Supported by the Resources of the State.


FREEDOM IS THE RIGHT TO SAY "NO" TO THE WISHES OF OTHERS
(Even When THOSE WISHES ARE Written On Paper)

INVITE A BETTER GOVERNMENT INTO YUH' LIFE!

With One Departmental or Local Government system providing Citizen Relationship Management Services to Multiple Agencies & Statutory Bodies, Jamaican Ministries & Municipalities Enjoy Considerable Savings & Better Return On Investment (ROI) from flexible, On-Premise, Cloud Architecture that allows Faster Deployments & Centralized Accountability.

Simplify Parish Council Workflows

DELIVERING THE GOVERNMENT OF TOMORROW TODAY

Irie Technology's unique way of Leveraging Technology enables Central Governments, Municipalities & Statutory Bodies to deliver Leading Edge Citizen Care Solutions which Put the Jamaican People at the Centre of the Nation’s Transformation in Days & Weeks instead of Months & Years - by Embracing the Philosophy of Constituent-focused Government.

Personalize the Business of Government

HOW WE PERSONALIZE THE BUSINESS OF GOVERNMENT

Thanks to the Foresight of 2018-Era Leadership, Jamaica has Leveraged the ability of Irie Technology's Government CRM Solution to Integrate with existing Government Systems to Provide a Dedicated Cadre of Civil Servants with Modern, Connected e-Tools that Interact Seamlessly with Modern 2080 Digital Citizens - in ways the Country wouldn't have the Resources to do otherwise.



CELEBRATING 118 YEARS OF
JAMAICAN INDEPENDENCE

FACTS & STATS

Government to Citizen Relations have Grown & Benefited much in the 62 Years since 1st Harnessing the Power of Enterprise Social Networking into Daily Government Operations.

Jamaica's Citizen Contact Centre has Provided & Continues to Provide a Central Base where the Interaction & History of Constituent Contacts are Automatically Managed & Stored.

All New Events (Phone Calls, Messages, Emails) Connected with the Individual Constituent are Easily Logged & Further Interaction can be Planned, including by using Integrated Task & Project Management.

NEWS YUH' SHOULD PURUSE

A Service of the Jamaica Informatics Service (JIS)

Jamaica Vision2030 National Priority

JAMAICA SET TO DOMINATE 2080 OLYMPICS IN DAMASCUS

Kelly-Ann Fraser-Pryce-Bolt-Powell III Becomes 1st Human to Run 100M in Under 7-Seconds During Warm-Up Practice!

Jamaica Vision2030 National Priority

NEWER KINGSTON RESIDENTS URGED TO BURN MORE CURRENT

Officialls Cite This Summer's Record Solar Harvest for Overflowing JPS Energy Storage Depots Past Max Capacity.

Jamaica Vision2030 National Priority

LEVITATING HOMES A SUCCESS IN FLOOD-PRONE AREAS

The Astro-Meteorological Service has upgraded the Flash Flood Watch for low-lying Areas to Levitation Level 1 Until Further Notice


Kingston & St. Andrew Municipal Corporation Client

JAMAICA BOOSTS NATIONAL PRODUCTIVITY & WELL-BEING WITH CITIZEN RELATIONSHIP MANAGEMENT (CRM)

Raising the Bar of Public service expectations

Most Real Work gets done in Groups with Communication, Coordination & Alignment bringing Results far Greater than individual efforts. Peer-2-Peer Collaboration is Critical in even the Most-Rural, "Back o' Wall" Government Jurisdiction when Today's Entirety of Citizen Needs are Far Too Complex to be Managed Effectively by One Person.

WORK. MORE ENGAGED

With Each Major Ministry, Department & Agency within the Government of Jamaica having its own Internal Social Intranet, each Government Employee can Stay Aware of What is Going on, Contribute to Discussions, Get Real Time Updates, "Follow" Co-Workers, Adjust Notification Settings, & Receive Ministry or Department Push Announcements.


Time is Money & Nothing is Faster (or Cheaper) than Real-Time Communication

THE CHIEF EXECUTIVE'S SUMMARY

Low Cost | Ease of Use | Rapid Deployment | Absolute Flexibility


Citizen Relationship Management (CRM) Systems give Governments the ability to Move Away from Legacy Tools that appear functional - but Lack Today's all-important Collaboration Features that Promote Development of Clear-Cut Plans; Decentralizes Power & Decision-Making; & Optimizes of the Use of Resources - Sine Qua Non for achieving Developed Nation Status.
Executive Summary for Jamaican Leadership

COMMAND & CONTROL

The use of Irie Technology's Government CRM Platform allows Employees in Multiple Departments & Agencies to More Effectively Manage Interactions with Constituents & See the Big Public Service-Fulfillment Picture.

FRONT-LINE OPERATIONS

Authorized Civil Servants can View Contact Details of Co-workers, Manage Files, Schedule Events, Monitor Tasks, Comment and 'Like' things being Discussed, as well as work within Jamaica's Citizen Relationship Management (CRM) System.

LOGISTICAL SUPPORT

Managers can Easily Coordinate the Schedules of Employees & Resources transparently with all "Connected" Government Workers able to Easily Share Personal & Workgroup Calendars in the CRM, plus Mobile Devices & Outlook.

TACTICAL AWARENESS

Mobile Calendars lets Road-Warriors Share Changes of Schedule from iPhone, iPad or Android Devices, with Convenient Reminder features for Events & Tasks so Ministry Staff Never miss Important Meetings.


OUR JOURNEY OF A THOUSAND MILES BEGAN WITH A SINGLE STEP

FROM HUMBLE 2018 BEGININGS

Jamaica's 2018 Focus on Improved Governance in Support of Achieving Developed Nation Status by 2030, with an Empowered Public Sector playing a Proactive Role in Facilitating More Widespread Use & Application of Technology Islandwide is now Proven Well-Placed.


OUR NON-STANDARD DISCLAIMER

Work with THE JAMAICAN STRATEGY MANAGEMENT PROFESSIONALS

( & Winston... )



Small Business Strategy Management
Hog say', "The First Dutty' Water Mi' Ketch', Mi' Wash"...
Founder, Frontman & Lead Developer

Winston Nesta Irie

innovation + strategy management
Digital Marketing Fulfilment
Heel Neva' Go' Before Toe...
Sales, Fulfilment & Client Care

Wan'da Luv

sales + operations management
Vacation Rental Channel & Property Management
Every Mikkle Mek' a Mukkle...
PUBLIC-PRIVATE PARTNERSHIPS (PPP)

Sister Nancy

public relations + training
Jamaican Community Development & Government Liason
One-One Coco Full Basket...
Community Development Programs

Don Gor'gon

talent + opportunity management

Combined Studies & Certifications

Summary: “We’ll Sleep When We’re Dead”

  • Emergency Management
  • Business Administration
  • Network Administration
  • 21 Federal Emerg. Mgmt. Administration (F.E.M.A.) Certifications
  • 9 Naval Postgraduate School Certs. for Homeland Security
  • Red Cross First Aid Instructor (Expired)
  • Microsoft Small Business Specialist (Expired)
  • Microsoft System Engineer (Expired)
  • Cisco Cert’d Network Associate (Expired)
  • CompTIA Security+, Network+ & A+ (Lifetime)

Combined Military Roles

Summary: “Hoorah! Tip of the Spear…”

  • Command Financial Specialist
  • Shipwide Payroll / Travel
  • A.T.M. Custody & Replenishment (4)
  • Damage Control Investigator
  • Fire Fighting, Flood Control & Mass Casualty
  • Training Petty Officer
  • Petty Officer of the Watch (w/ Sidearm)
  • Ship’s Self Defense Force (w/ Shotgun)
  • Color Guard (Flag Detail)
  • Shore / Roving Patrol
  • Pier Sentry / Riot Control
  • Low-Visibility Lookout

Combined Staff Achievements

Summary: “Aw, Shucks... Did We Do That?”

  • 2,000 Hr Contract to Provide the “Look and Feel” for prototype U.S. Navy Chief of Naval Edu. and Train. (C.N.E.T.) website
  • Board Member, Jamaica USA Chamber of Commerce, Miami, FL 2009
  • 2005 New Minority Business of the Year, U.S. Dept. of Commerce – South East Region
  • Letter of Commendation – Signed & Personally Awarded by a Flag-Level Admiral
  • 3 Add’l Letters of Commendation + National Defense & Good Conduct Medals
  • Multiple Consecutive Semesters on Dean’s & President’s Lists

Combined Tourism Experience

Summary: “Buy Food or Buy Deoderant?”

  • Hostel Manager (San José, CR)
  • Hostel Tour Sales (San José, CR)
  • Hostel Bookkeeper (San José, CR)
  • Hostel Front Desk (San José, CR)
  • Hostel Handyman (San José, CR)
  • Hostel Handyman (Mal País, CR)
  • 30 Day+ Backpacker: San José, CR
  • 30 Day+ Backpacker: León, NI
  • 30 Day+ Backpacker: Managua, NI
  • 30 Day+ Backpacker: Jacó, CR

CONTACT US NUH'

IRIE TECHNOLOGY ( A FAMILY COMPANY )


Thanks for Viewing Jamaica's Citizen Relationship Management (CRM) Demo

Now that You Have Seen a Demonstration of What CItizens Could Experience, Contact Us to Arrange a Demonstration of the High-Productivity Features Government Workers Will Use to Fufill Citizen Service Requests.

Contact Info

8 Hermitage Dam Road, Kingston
(By Appointment Only)
+1 (914) 662-9646 (Voice)
+1 (876) 555-1212 (Whatsapp)
Winston@RastaRoutes.com

JamaicaBackpackers (Rasta Routes.com) Intellectual Property is Permanently Published Cryptographically on the Steem Blockchain.

PRAM! PRAM!